Terms of Service

Last Updated: February 4, 2026

1. Acceptance of Terms

By accessing or using the Aria platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Aria is an AI-powered advertising platform designed for local service merchants in Southeast Asia (Singapore, Malaysia, Indonesia, Thailand). Our Service provides:

  • AI-driven advertising strategy generation and recommendations
  • Automated campaign creation and management on Meta (Facebook/Instagram) and TikTok
  • Performance monitoring and intelligent optimization (guardrails)
  • Weekly reporting and insights
  • Creative content generation and management
  • WhatsApp Business integration for lead management

3. Account Registration

3.1 Eligibility

You must be a legitimate business entity or individual operating a local service business. You must have the authority to bind your business to these terms.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

4. Third-Party Platform Authorization

To use our Service, you must authorize access to your advertising accounts on:

  • Meta Platforms: Facebook and Instagram advertising accounts
  • TikTok: TikTok for Business advertising account

By granting authorization, you confirm that you have the right to manage advertising on these platforms and agree to their respective terms of service.

5. AI-Powered Features

5.1 Strategy Recommendations

Our AI agents generate advertising strategies based on your business information and market data. While we strive for accuracy, recommendations are suggestions and you retain full control over approval and execution.

5.2 Automated Optimization

Our guardrail system may automatically pause or adjust campaigns based on performance metrics (e.g., anomaly detection, cost-per-lead thresholds). You can configure these rules in your settings.

6. Fees and Billing

You are responsible for all advertising spend on third-party platforms. Our platform may charge additional service fees based on your subscription plan. Credit usage and billing details are available in your account settings.

7. User Responsibilities

You agree to:

  • Provide accurate business and contact information
  • Comply with all applicable advertising laws and regulations
  • Comply with Meta and TikTok advertising policies
  • Not use the Service for illegal, fraudulent, or harmful activities
  • Not attempt to access, modify, or interfere with other users' accounts or data
  • Ensure your advertising content does not infringe third-party intellectual property rights

8. Intellectual Property

The Aria platform, including its AI models, algorithms, and user interface, is our intellectual property. You retain ownership of your business data and advertising content. By using our Service, you grant us a license to process your data as necessary to provide the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE SPECIFIC ADVERTISING RESULTS, RETURN ON INVESTMENT, OR CAMPAIGN PERFORMANCE. AI-GENERATED RECOMMENDATIONS ARE BASED ON AVAILABLE DATA AND MAY NOT BE ACCURATE IN ALL CIRCUMSTANCES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST ADVERTISING SPEND, LOST REVENUE, OR BUSINESS INTERRUPTION.

11. Termination

We reserve the right to suspend or terminate your account for violation of these terms. You may terminate your account at any time by disconnecting third-party authorizations and contacting us. Upon termination, your access to the Service will cease, but we may retain certain data as required by law or legitimate business purposes.

12. Modifications to Service

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes that may affect your use of the Service.

13. Governing Law

These Terms shall be governed by the laws of Singapore. Any disputes arising from these Terms shall be resolved through arbitration in Singapore.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Email: [email protected]
Platform: Aria Advertising Platform

Terms of Service | Aria